Effective Date: March 1, 2026

Front Range Backline (“we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website, services, and communications.

1. Information We Collect

We may collect the following types of information:

Information You Provide

  • Name
  • Email address
  • Phone number
  • Company name or event details
  • Any other information submitted through contact forms

Communications Data

  • Email newsletter subscriptions and engagement
  • SMS opt-in consent and messaging preferences

Automatically Collected Information

  • IP address
  • Browser type and device information
  • Pages visited and time spent on site

We collect this information through tools such as Google Analytics and similar tracking technologies.

2. How We Use Your Information

We use your information to:

  • Respond to inquiries and provide customer support
  • Manage bookings, rentals, and event logistics
  • Send transactional communications (quotes, confirmations, updates)
  • Send newsletters, marketing emails, or updates (if you opt in)
  • Send SMS messages you’ve opted in to receive
  • Improve our website, services, and marketing efforts

3. Email Marketing

If you subscribe to our newsletter, we may send you updates, promotions, or relevant content.

You can unsubscribe at any time using the link provided in our emails.

We do not sell or share email subscriber data for third-party marketing.

4. SMS Communications

If you opt in to receive SMS messages from Front Range Backline, you may receive messages related to:

  • Scheduling and logistics
  • Service updates
  • Customer support

Message frequency varies. Message and data rates may apply.

You can opt out at any time by replying STOP.
For help, reply HELP or contact us directly.

We do not share SMS opt-in data or consent with third parties for marketing purposes.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Analyze website traffic
  • Understand user behavior
  • Improve site performance and user experience

You can control cookie usage through your browser settings.

6. Sharing Your Information

We do not sell your personal information.

We may share information with:

  • Service providers that help operate our business (hosting, analytics, email platforms)
  • Legal authorities if required to comply with applicable laws

7. Your Choices and Rights

You may:

  • Opt out of marketing emails via unsubscribe links
  • Opt out of SMS by replying STOP
  • Contact us to request updates or deletion of your information (where applicable)

8. Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.